Frequently Asked Questions (FAQs)
Do you ship internationally?
At the moment, we only ship within the United Kingdom. We plan to expand to other regions in the future.
How long will my order take?
All products are made to order. Please allow 1–3 business days for production, plus 3–7 business days for delivery.
Who makes the products?
We work with trusted professional print partners to produce each item to order. This ensures high-quality prints and fast local delivery.
What if my order arrives damaged?
If your order arrives damaged or defective, please contact us within 14 days of delivery with photos. We’ll arrange a free replacement or refund.
Do you accept returns or exchanges?
Because our products are made to order, we cannot accept returns or exchanges unless the item is damaged, defective, or incorrect.
Can I cancel my order?
Orders go into production quickly, so cancellations may only be possible within the first 24 hours after purchase. Please contact us as soon as possible.
Will my canvas look exactly like the photos?
We do our best to represent each product accurately. Colours may vary slightly due to different screen settings and the printing process, but we guarantee a high-quality finish.
Do you offer digital downloads?
Yes — some designs are available as digital downloads, which you can print yourself. These are delivered instantly by email after purchase.